Call Toll-free: (888) 328-6770

Shipping Terms

Please carefully read the shipping information below so you have a clear understanding of our shipping policies and delivery times. If you need your order expedited we will be happy to work with you in order to get it to you as quickly as possible For more information please continue to read below. For our return policy please go to our customer service page.

Shipping Time:

All orders placed using a credit card are processed, packed, and shipped out of our store within 1 to 2 business days.
Delivery time after that depends on your location and can take an additional 1 to 5 business days.
All orders are shipped via UPS ground unless other arrangements are made.

IMPORTANT NOTICE:
Our Shipping charges are based on package weight and your location and can be calculated on the checkout page before payment is processed. On certain occasions, heavy weight items, sample orders from different manufacturers or items that require oversized shipping cartons may result in additional shipping charges.  If this were to happen, Elegant Gift Gallery will contact you for approval before shipping your order. PLEASE BE ADVISED! WHEN PLACING LARGE ORDERS ON HEAVY FAVORS UPS ONLY CAN CALCULATE SHIPPING WEIGHTS UP TO 150 LBS. IN THESE CASES PLEASE SPLIT YOUR ORDER IN HALF AND YOU WILL BE ABLE TO CHECK OUT. If you qualify for a discount contact us and we will adjust the price for you to reflect the discount you qualify for. Any questions please click on the live chat icon and our customer servive will assit you.

We do ship internationally: International Shipping ( Outside of the USA)

NOTE: ONLY USE INTERNATIONAL CHECKOUT BUTTON FOR SHIPMENTS OUTSIDE U.S. (CANADA ORDERS DO NOT HAVE TO CHECK OUT WITH INTERNATIONAL CHECK OUT) 

Canada Brokerage: We are not responsible for any duties, taxies or brokerage fees associated with a shipment, nor are we familiar with import regulations and will not be responsible for fees/damages associated with noncompliance.

ElegantGiftGallery.com has partnered with a trusted third-party company, GlobalShopex.com to fulfill orders for our international customers. Simply put any items you wish to purchase in your shopping cart and choose the "international checkout" option. The items will automatically be transferred to the GlobalShopex cart. You will see the shipping cost and total before you submit your final order. You may pay with international credit cards, Paypal and bank transfers. GlobalShopex will process your payment and guarantee delivery. Once your order is completed, all inquires should be directed to GlobalShopex at customerservice@globalshopex.com or (786) 314-7144. You can also call GlobalShopex at one of the numbers below:

  1. Australia (Sydney) Tel: (612) 9037
  2. United Kingdom Tel: (020) 3371 9380
  3. Japan (Tokyo) Tel: (3) 4520 9639
  4. Spain (Madrid) Tel: (91) 829 5114
  5. South Africa Tel: (27 10) 500-2487
  6. Canada (Toronto) Tel: (416) 840 5719
  7. France (Paris) Tel: (01) 7666 0593
  8. Mexico (DF) Tel: (55) 8525 3179
  9. Brazil (Sao Paulo) Tel: (11) 3957 0408
  10. Peru (Lima) Tel: (1) 718 0788
  11. Colombia (Bogota) Tel: (1) 508 2859
  12. Chile (Santiago) Tel: (2) 368 0900

 

Personalized Items: Stock items ordered with personalized tags, the production time is shown on the individual product detail pages. The personalized tags or stickers from fashionCraft take 1 to 3 business days for production. Personalized glassware takes 2 weeks for production. On average the production time takes 3 to 5 business days, if you have any questions on the item you selected please email us at elegantgiftgallery@aol.com, Live Chat us or call 718 931-0300 during business hours.

If you need your order expedited please call us for pricing on rush deliveries. We can be reached between the hours of 11:00 am to 7:00 pm Eastern time at (888) 328-6770.  If you need your favors or gifts immediately give us a call and we will work with you to get them out right away.

Out of Stock Items:
If an item is not in stock after you place  your order, Elegant Gift Gallery will notify you as to when it will become available.  If the item is not available when you desire, you will receive a full refund on your order. 
 

Minimum Quantities:
Please ascertain on certain items there is a minimum required quantity.  Please be sure to meet the minimum quantity as it is listed.  If customer places an order for a quantity that is lower than the minimum quantity required for that item, Elegant Gift gallery will notify you and the order will be canceled.

 

Our Baby Favors Site

Elegant Gift Gallery is proud to announce the launch of our new website dedicated exclusively to baby favors. Please click to enter!