Please carefully read the shipping information below so you have a clear understanding of our shipping policies and delivery times. If you need your order expedited we will be happy to work with you in order to get it to you as quickly as possible For more information please continue to read below. For our return policy please go to our customer service page.
All orders placed using a credit card are processed, packed, and shipped out of our store within 1 to 2 business days.
NOTE: ONLY USE INTERNATIONAL CHECKOUT BUTTON FOR SHIPMENTS OUTSIDE U.S. (CANADA ORDERS DO NOT HAVE TO CHECK OUT WITH INTERNATIONAL CHECK OUT)
Canada Brokerage: We are not responsible for any duties, taxies or brokerage fees associated with a shipment, nor are we familiar with import regulations and will not be responsible for fees/damages associated with noncompliance.
ElegantGiftGallery.com has partnered with a trusted third-party company, GlobalShopex.com to fulfill orders for our international customers. Simply put any items you wish to purchase in your shopping cart and choose the "international checkout" option. The items will automatically be transferred to the GlobalShopex cart. You will see the shipping cost and total before you submit your final order. You may pay with international credit cards, Paypal and bank transfers. GlobalShopex will process your payment and guarantee delivery. Once your order is completed, all inquires should be directed to GlobalShopex at email@example.com or (786) 314-7144. You can also call GlobalShopex at one of the numbers below:
Personalized Items: Stock items ordered with personalized tags, the production time is shown on the individual product detail pages. The personalized tags or stickers from fashionCraft take 1 to 3 business days for production. Personalized glassware takes 2 weeks for production. On average the production time takes 3 to 5 business days, if you have any questions on the item you selected please email us at firstname.lastname@example.org, Live Chat us or call 718 931-0300 during business hours.
If you need your order expedited please call us for pricing on rush deliveries. We can be reached between the hours of 11:00 am to 7:00 pm Eastern time at (888) 328-6770. If you need your favors or gifts immediately give us a call and we will work with you to get them out right away.